Responsible Gaming

From the very beginning, Mellstroy Online Casino has been urging its members to practice responsible gaming. Playing at our casino should be a leisure activity, where you can have fun and win some cash. No member should ever consider gambling at the casino as a way of generating income.

Deposit Limits

The best way to control how much you are spending at Mellstroy is by setting daily and monthly deposit limits. The amount you choose is entirely up to you. To set a limit, contact our customer support team via email or live chat and inform them of your desired limit.

Once you provide the amount, our support team will apply the deposit limit to your account immediately. If you exceed your limit, you will receive an email notification informing you that you’ve reached your limit for that day or month.

If you wish to adjust your deposit limit or remove it entirely, contact our customer support team again via live chat or email.

Self-Exclusion at Mellstroy Casino

Self-exclusion is another tool for players who want to practice responsible gaming. You can temporarily block access to your account for a specified period – whether a week, a month, a year, or longer.

To activate self-exclusion, fill out a self-exclusion form and submit it to our customer support team via email or live chat. Once processed, your account will be frozen and inaccessible until the chosen period ends.

Getting Help for Gambling Problems

At our casino, we provide external resources for those who need professional support with gambling-related issues.

Trusted organizations that can help include:

  • Gamblers Anonymous – offers weekly meetings (in-person or online)
  • Gambling Help Online – provides tools and programs to prevent or overcome gambling addiction
  • Gambling Therapy – offers support services and software to block gambling sites

Our Commitment to Responsible Gambling

Casino Mellstroy takes responsible gambling seriously. Our measures include:

  • Strict age verification – no one under 18 can register or play
  • Mandatory verification – winnings are not processed until identity and age are confirmed
  • Player protection tools – including deposit limits and self-exclusion options

If you have any concerns about responsible gaming, contact our support team via live chat or email at [email protected].

Providers